FAQs

What kind of items can I sell at Kent Auction Galleries Ltd?

We are currently running online auctions only.

We accept such a wide variety of items such as jewellery, silver, vintage and modern collectables, antiques, fine furnishings to name but a few.

 We do NOT take:

Soft Furnishings without a fire certificate (unless they are antique)
Divan style beds
White goods
Some electrical items

We would be happy to advise you regarding any items you would like to bring in for auction. If you are unsure whether an item would be suitable for sale please contact us . Items will be entered into the most appropriate sale at our auctioneers discretion.

You can see examples of items that we sell in our current catalogues. You can also see examples of items previously sold at www.easyliveauction.com/kent and click on the ‘Previous Auctions’ tab.

How often do you hold auctions at Kent Auction Galleries Ltd.?

We are currently running online auctions only. These are taking place monthly and have a variety of items offered for sale including antiques, fashion, modern & collectable items.

What is the deadline for bringing in items for sale?

We enter lots into our auctions on a daily basis and continue to do this until the catalogue is full. We do not have a ‘deadline’ as such but we like to have the catalogue completed and ready for advertising a week in advance so as a rule all entries must be with us by Thursday the week before the auction.

How do I get an item valued?

Please see our Selling page for full details of how to get your items valued

How do I sell items at Kent Auction Galleries Ltd?

Please see our Selling page for full details of how to sell your items with us.

How soon do I receive payment for items that I have sold?

Payment is made 4 weeks after the date of the auction by bank transfer into your nominated bank account. You will receive notification by email when payment has been made.

What are your opening hours?

We are open from Monday to Friday 10am to 5pm. Please call or email for an appointment if you are planning to bring items in for sale. We are not currently open on Saturday.

When are you open for viewing?

We are currently operating with online only sales. These sales open for online bids on Thursday at 10.00am and close Sunday at 8.00pm.

Viewing is currently 10.30 to 6.00 Thursday during the auction and 10.30 to 7.00 Friday. VIEWING IS STRICTLY BY APPOINTMENT ONLY. 

If you wish to make an appointment please phone us on 01303 246810.

How do I bid on an item?

Please see our Buying page for full details of how to bid on items.

I am only interested in buying certain items. Can I search for specific items in your catalogue?

There is a ‘search products’ facility on our Welcome page as well as in our Catalogues.  If you would like us to send you email alerts when we have items for sale that match your specific interests please contact us.

Do you have online bidding?

Yes,  we are currently offering online auctions only which are hosted by www.easyliveauction.com/kent

You will also find our catalogues on this website.

We also send regular updates via Twitter, Facebook and Pinterest.

When can I collect items I have won?

You are welcome to collect your purchases any time during our normal opening hours. Items must be collected or delivery arranged within 3 days of the auction. Please note collection is by appointment only, or we offer a local delivery service.

How can I pay for items I have won?

Our preferred method of payment is by debit card. We do not charge for debit or credit cards. We also accept cash. We do not accept payment by cheque. 

You will receive an email shortly after the auction allowing you to pay online for your items and request shipping. Please follow the instructions on this email to pay for your items. If you wish to collect please contact us to arrange an appointment.

Do you offer a shipping service?

We offer a packing service and shipping service. Where this is not cost effective you are welcome to arrange your own collection by courier. Packing fees are chargeable dependent on the size/quantity of items. Please contact us for further details or send a shipping request after the auction.

Do you offer a delivery service?

We offer a delivery service throughout Kent, Sussex, Surrey, Essex and parts of London. Charges are based on a cost of £25 per hour for 1 man or £35 per hour for 2 men including time taken for loading/unloading, transporting and distance between premises.