Privacy policy

Kent Auction Galleries Ltd. are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting you are accepting and consenting to the practices described in this policy.

For the purpose of the GDPR (The General Data Protection Regulation May 2018), the data controller is David Lancefield, Kent Auction Galleries Ltd, Unit C, Highfield Estate, Folkestone, Kent CT19 6DD

Information we may collect from you
We may collect and process the following data about you:

  • Information you give us. You may give us information about you by completing forms on our site or by corresponding with us by phone, email or otherwise. This includes information you provide when you submit a bid or register to bid, subscribe to our marketing emails, or other social media functions on our site.  The information you give us includes your name, address, email address and phone number. We only require any financial information if you are a vendor with us as we pay all our vendors through bank transfer.
  • Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
    • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
    • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
  • What we do with the Information we receive from you
    The information we receive from you for the purposes of bidding is entered into our secure auction platform. For the purposes of general email or telephone enquiries we do not store any of your personal data, your telephone or email enquiry is dealt with promptly & if email enquiry, email is deleted once answered.
    If you then decide to bid or sell with us we store your data on our secure systems provided by Our vendors (Sellers) information is stored on our secure systems provided by
    If you give us information for subscription to our email auction alerts we do not share that information with any third party and only send you the auction alerts which you can unsubscribe from at any time.


Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. There are instances where we may use cookies to gather information regarding our services for future website development.

If you have any questions about the data we hold on you or general enquiries about our privacy policy then please email the Data Protection Officer at

This privacy statement is subject to regular review and update.